Marie and Linus, two bot-journeys within the Financial Services, host: Pieter Goderis, 4th International Chatbot Summit - Berlin, October 23-24, 2018

Marie and Linus, two bot-journeys within the Financial Services

Since 2 years, ING Bank is working hard on the roll-out of chatbots within multiple service domains and countries. As one of the front-runners, ING Belgium created Marie, our helpful chatbot and Linus, the efficient callbot. Pieter Goderis, head of Artificial Intelligence at ING Belgium, will explain some of the learnings and pitfalls we have gathered so far. The talk will consist of both high-level and in-depth topics.

23-10-2018 17:00 - 18:00

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Marie and Linus, two bot-journeys within the Financial Services

Estrel Room III