09. How to make bots helpful, natural and persuasive.
Conversation Design is about understanding technology, psychology and copy-writing, to create better experiences. At this table you will discuss how you can use conversation design to truly create valuable experiences for both your business and your customers.
Michelle Skodowski is a co founder of BOTfriends, a company specialized in the design and development of conversational interfaces, with a primary focus on chatbot design and UX. However, as the COO of the company, she is in charge of all customer projects. She is leading multiple chatbot projects for clients such as Porsche, Innogy, s. Oliver and many more.
Cassio Bobsin
Country
Company
Zenvia
Job title
CEO
Interests
About me
I'm CEO and founder at Zenvia, leading Messaging and Chatbot platform in Brazil.
Julio Prada
Country
Company
Inbenta
Job title
General Manager EMEA
Interests
About me
https://www.linkedin.com/in/jprada/
Guenter Zentgraf
Country
Company
Robert Bosch GmbH
Job title
Senior IT Consultant
Interests
About me
Organizer Bosch Bot center of Excellence
Connection Request
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Meet the others and have fun!
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