Helvetia insurance has already developed several chatbot services. From the beginning, Helvetia was convinced that conversational AI will provide his biggest advantage, if customers could handle complete transactions with chatbots or virtual assistants.
Florian an his team have collected deep insights about the potentials and challenges in building transactional services.
Additionally he will talk about requirements to the technologies and Helvetia's approach to scale the conversational services.
23-10-2018 15:00 - 16:00Hosted by: Florian Naegele
Messages will be visible for table members and will NOT be shared on Facebook.