Software companies are the perfect candidates for customer support automation. Why? They are in a constant quest for scale, however human-agent-based support is maybe the only part that of their organization that cannot scale. We will discuss how chatbots can be the first support line to shield agents from low-value recurring requests and can open the possibility of scaling SaaS companies so desperately seek.
24-10-2018 09:00 - 13:30Hosted by: Philippe DUHAMEL
Messages will be visible for table members and will NOT be shared on Facebook.