12. Prospects? Customers? They expect more and it’s possible today
Let’s discuss how you can achieve 5x increase in conversion compared to other digital channels with the right chatbot strategy… Out of our recent experiences and with the right mix of technology and experience design.
Ivan Fadini is a “grown-up” developer, technologist and architect, now CEO and Chief Innovation Officer of Open Reply, part of the Reply Group (6000+ employees worldwide).
He loves to use technology to bring innovation wherever there’s a possibility, being with Chatbots, AI and Machine Learning in finance, telco and other industries or with robotics for energy efficiency at home or improved logistics.
Information Technology has always been his passion… And still is!
