Everything you Ever Wanted to Know about WhatsApp but were Afraid to Ask
With 1.5 billion global users and end-to-end encryption, WhatsApp is poised to be the world’s most powerful business messaging channel. But WhatsApp’s commitment to trust and security means connecting to its new Business API is more complicated than any other messaging channel. In his annual keynote, Smooch co-founder and CTO Mike Gozzo will explain how businesses can connect to WhatsApp, what they can and can’t do on the channel and how brands with early access are using it to transform their customer experience.
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Einat Karpenkop
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B2Market
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ProffCom AS
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iAdvize GmbH
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MessengerPeople GmbH
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MessengerPeople
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AXA Switzerland
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GVC Group
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WIT SOFTWARE SA
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MediaSupervision Software Consulting GmbH
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CAPITA Europe
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UBI Sistemi e Servizi
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Recommender Labs Pvt Ltd
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Dr. Schengber & Friends GmbH
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European Bartender School International Ltd
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Recommender Labs Pvt Ltd
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Livebird
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Livebird
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VodafoneZiggo
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VodafoneZiggo
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CID GmbH
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SAP SE
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Project lead at SAP
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Wipro
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netzpluslogik
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Apple
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Apple Business Chat SE
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Deloitte
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BBVA
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Computer Futures
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- Innovative conception, materialization and heuristic testing of paradigms of voice interactions for digital assistants, voice enabled devices and robots.
- Iterative development of dialog flows: creation of storyboards and mockups; experimental design of qualitative and quantitative usability tests; synthetic representation in results of users' impressions, system capabilities, and data-driven analytics.
- Optimization of NLG/NLP/NLU/ASR/NLSG solutions for leveraging machine learning and big data in design.
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- Creation of conversational context awareness in the interactive behavior of the machine.
- Multi-modal integration in speech architectures of text, image, graphics, augmented reality and non-verbal interactive channels (proxemic and haptic elements).
- Creation of multilingual conversational architectures (English,
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Groupon
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Deloitte Consulting
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Michael Scheuermann
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chatbotdialog.com
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Conversation Designer
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Meet Chatbot Developers and other interesting contacts in Messenger Marketing
Co-CEO and founder at Botfuel .
Serial entrepreneur.
Previously, Vice President Research & Development at Criteo.
Yan graduated from Ecole Polytechnique and holds a PhD in Computer Science.
Florian Schneeweiss
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Unitymedia NRW GmbH
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Digital Service Manager
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Sumaira Ahmad
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PIDAS
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IMCLOUD Korea
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DB Systel GmbH
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Unique.ai
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Novosi
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VP Engineering
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Gfi N.V.
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allmyhomes GmbH
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Tickitto AI
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Touring Assurances / Touring Verzekeringen
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Data & Analytics Manager
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SHOPITAG.COM
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Adam Radziszewski
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Infermedica
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NLP Researcher
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NLP, computational linguistics, medical domain, ML, logic and reasoning
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Language processing enthusiast. First worked for academic projects related to processing of Polish, then moved on to the industry, now dealing with clinical NLP and designing prediagnostic chatbots at Infermedica (Symptomate bot),
Stefan Trockel
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Mercury.ai
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Puzzel AS
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Tom Gadsby
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University of York
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Student
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NLP, computational argumentation, hiking, guitar,
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I love to hike, play guitar and learn new languages. When not doing that, I like to work on data science problems! NLP and chatbots are a natural fit for a polyglot (5 natural languages) with an MSc in Computing, and I want to be a part of the resulting HCI transformation!
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Anduud AI Assistant
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Blue Logic Digital
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Aitema S.r.l.
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Touring Assurances / Touring Verzekeringen
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BearingPoint GmbH
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DP DHL Group
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private person
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Blue Indico Investments S.L.U.
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Blue Indico Investments S.L.U.
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Blue Indico Investments S.L.U.
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Pulsar AI
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Christian Teichert
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Venista Ventures GmbH
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Venista Ventures is a Cologne, Germany-based Incubator specializing in early-stage mobile entertainment and value products and services. Venista secures the seed-financing, technical expertise, marketing knowledge and international connectivity necessary to guide mobile media ideas from concept to market. Venista has been successfully operating sustainable, profitable mobile technologies and services since 2004 and investing as a mobile business incubator since 2010.
Grigoli Babajanian
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Pulsar AI
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Richard Visser
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Kandoor.nl
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Robbie de Coster
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Cognizant
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Head Conversational AI Europe
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Wouter van Lelyveld
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Kandoor.nl
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Harald Evers
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SAP SE
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Chief Development Architect
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UI & Conversational UI, Enterprise level chatbots, Security, Development efficiency
Hands on full-stack technologist with focus on core A.I and conversational interfaces, with extensive experience transforming innovative ideas to mass-market commercial viable products.
Adam Bezecny
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DHL
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AI developer
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IBM Deutschland GmbH
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Cognitive Systems Consultant
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Amazon Web Services
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Victor Ivanov
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vk.com
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Messaging, Chatbots, Big chats
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Interested in communication of any kind
Cristina Sapera
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Google
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User Experience Manager
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Rafał Roszak
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YouNick Mint Sp. z o.o.
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COO
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preseed & seed startup investment; technology partnership ; business partnership
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Marco Giovannardi
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i girasoli Sas
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mBank SA
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customer intelligence specialist
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mBank SA
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customer intelligence specialist
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Espen Sae-Tang Ottersen
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City of Oslo, Agency for Improvement and Development
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Solutions Architect
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Silje Duley
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City of Oslo, Agency for Improvement and Development
Head of customer intelligence division where data science and ML is put in use to explore insights and sales opportunities regarding banks’ customers. I am responsible for building Chat Bot and Virtual Assistants solutions at mBank. #4 bank in Poland.
Milica Stefanovic
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Saga
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Product Specialist
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Product Development, Bussiness Analysis, Creative Thinking In a Tech Community
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Telecommunications engineer. Driven by people. Writer-to-be, lead by inner creativity. Sales/marketing enthusiast.
https://www.linkedin.com/in/milica-stefanovic/
Hans-Peter Uebersax
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PIDAS
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Chief Digital Officer
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Digitalisierung im Vertrieb und Kundenservice
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Ich engagiere mich als Chief Digital Officer und Mitglied der Geschäftsleitung der PIDAS für innovative Software-Lösungen zur Digitalisierung im Kundenservice. Den Schwerpunkt legt ich dabei auf Omnichanneling, Natural Language Processing und die Automatisierung mit künstlicher Intelligenz, um sowohl erhebliche Effizienzsteigerungen zu ermöglichen, als auch starke Kundenerlebnisse zu erzeugen.
Don Ludwig
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German Autolabs
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UI/UX-Designer
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Szymon Zeslawski
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Closer
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CEO
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Heejun Kim
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IMCLOUD Korea
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AI Director
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Hanne Maretti
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VELUX
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Digita Business Development Manager
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Remi Løvik
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boost.ai
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UX Designer
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Michael Münzer
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eGym
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Software Developer
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Kandoor.nl
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Palle Klante
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TOWA Digitalagentur
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Hanneke Bauer
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CRM Partners B.V.
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Alen Sharafatdinov
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Boomware
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Director of Strategic Development
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Roman Shlyapkin
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ManGo!
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Olga Heuser
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SmartAdam
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use cases for travel & hospitality
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Paul Millar
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TeleWare Group
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Chief Innovation Officer
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Marcos Martinez
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Wize AI
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Co-Founder
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Live in Milan. I enjoy building wise virtual assistants and the first business coach chatbot.
Rolf Neukom
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Swisscom
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Channel Experience Manager
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Lakshmi Seshadri
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Booking.com
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Software Developer
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Mesaic
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Jaakko Sävilammi
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OP Financial Group
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Epic owner
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Everis
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Digital Experience Manager
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Marta Kedzierska
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Credit Suisse
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Product Manager / Assitant Vice President
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Gilles Bodart
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Capgemini
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Senior Java Consultant
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Gustavo E Perez-Lopez
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Geomant
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Head of AI Practice
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Wojciech Mateusz Stelmaszewski
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AZAGroup SA
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Anastasiya Kiryluyk
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Chatbots.Studio
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Marketing
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Dorothea Brockmann
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HERE
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Sr UX Designer
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Andreas Körber
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Robert Bosch GmbH
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Senior Manager Data Mining Solutions
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Verisign
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Principal
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Maura Widjaja
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Maura Widjaja
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Jerzy Pietruszewski
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Smart Mobile House
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Nazar Grycshuk
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Sigma software
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NLP Engineer
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Helvetia Insurance
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Sander Adams
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Liberty Global
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CEX Strategy Transformation Digital
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Jakub Barszczewski
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Groupon
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Junior AI Business Analyst
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Katarzyna Parzentna
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Groupon
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Junior AI Business Analyst
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Dennis Boesser
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Yellowtail
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Consultant
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Innovation and consumer behaviour
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Product designer with a great passion for consumer behaviour and technology. Exploring the opportunities of Chatbots in Finance.
Amin Al Hazwani
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Mozilla
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Senior Product/UX Designer
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Malte Goesche
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Facebook
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Strategic Partnerships Manager
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Chris Popple
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Lloyds Banking Group
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Product Owner, Applied Science
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Anja de Castro
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ABN AMRO Bank NV
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UX designer
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Jeremy Kutner
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Warner Music
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VP, Web Strategy
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Jeremy manages of team of product and user experience advocates, focused on consumer-facing artist websites and other digital marketing solutions. As part of WMG's CRM group, he leads artist Messenger initiatives, with the goal of expanding our reach to fans for marketing.
Tim Kopec
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Jimdo GmbH
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Team Lead Support Operations
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Hannah Evans
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Volume AI
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Artificial Intelligence Consultant
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AI, Robotics, Machine Learning, Digital Transformation
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Hannah is an Artificial Intelligence Consultant and advisor on the strategic business applications of artificial intelligence, big data analytics and data science. Hannah also has proven ability in enterprise change management, business innovation, project and product management relating to digital transformation initiatives. An Agile PM, PRINCE2 and CIPR Internal Communications Practitioner, Hannah has led on a range of projects across a variety of sectors at all stages of the project lifecycle. Hannah enjoys reading, consulting and blogging about all things tech as well as business innovation, employee engagement, organisational culture and project management.
Nenad Matijasevic
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Saga
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Account Manager
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Representing Saga, and our platform Weaver with chatbot solution as one of modules that we developed using AI, NLP, ML.
Open for conversations on new technologies, and how it can help enhance and improve our lives.
Kai-Peter Menck
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innogy SE
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AI and Machine Learning Solution Lead
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Andreas Stuber
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Andreas Stuber Expertflow
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CEO
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Link Bots and Callcenters
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Altangerel Chagnaa
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National University of Mongolia
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Associate Professor
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Noelia Marcos
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Ticketmaster
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Product Owner of Voice Experiences
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Noelia Marcos is currently a product owner of all the Voice Experiences at Ticketmaster, working on partner integrations including Google Assistant, Facebook Messenger, Alexa, Samsung Bixby, and Cortana. Her product management experience has focused on emerging technologies, launching products on web, mobile web, and apps; and marketing technologies, working with partners such as Salesforce, Button, Impact Radius, among others. She has also led multi-country projects across North America, Europe, Asia, and Latin America. She is a UCLA MBA graduate, with a Master in Telecom Business, and a bachelor’s in economics.
Holger Off
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KRALLMANN AG
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Senior Consultant
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Panagiotis Kolokythas
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PC Welt
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Editor in chief
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Lucia Kabia
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Robocopy
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Conversation Designer
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Alexander Quednau
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KI performance GmbH
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Software Developer
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Sven Steiner
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Dr. Schengber & Friends GmbH
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Leiter Softwareentwicklung
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Guido Fersterer
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SmarKon GmbH
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CEO
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Benjamin Stark
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Techniker Krankenkasse
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Technical Lead Website
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Guillaume LEBOURGEOIS
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Clustaar
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CTO
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Gleb OBLOMSKIY
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Just AI
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Chief Product Owner
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Dimitrios Chantziaras
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Arpeon Services LLC
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Managing Director
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Mobile marketing expert
Lothar Giegrich
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LivePerson Germany GmbH
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Senior Account Director
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Caroline Blauth
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scoyo GmbH
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Product Manager
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Juan Pena
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VAI Trade Gmbh
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Product manager
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Andreas Konrads
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Company
Silbury
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Chief Transformation Officer
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#bots #digitaltransformation #football
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#building bot businesses
Anna Graham
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Company
White & Case LLP
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Library Assistant
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About me
I work in a Research & Information Services team for a law firm. I am branching more into operations and projects and am investigating the use of chatbots for information services assistance and other library related tasks.
Shay Sharon
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Coach The Bot
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CTO
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Steve Haworth
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TeleWare Group
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CEO
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Vojko Kercan
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Dhimahi
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Managing Director
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Ronald Ashri
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GreenShoot Labs
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CTO
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Applied AI and Conversational Interfaces, AI for Good, Bias in AI
About me
Co-founder of GreenShoot Labs, PhD in AI (Agent modelling and multi-agent systems, Semantic Web)
Thibault Leclercq
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Accenture
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Digital Marketing Consultant
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Philippe Coste
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Accenture
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Digital Marketing Consultant
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Marcin Kopij
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KRUK S.A.
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Head of Tech Dev Communication Department
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Nadiia Martynova
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Sigma Software
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PM
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Thomas Fleischer
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Govii UG
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Consulting
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Tobias Körner
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Red lorry yellow lorry
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Sen. account executive
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e so
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Organization
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IT
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Thomas Müller
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VSE AG
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Projetleiter
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Adam Chylak
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KRUK S.A.
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Head of Tech Bis Dev Department
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Andreas Worth
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AXA
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Developer
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Falko Grath
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Clarabridge
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Sales Executive, CX Social
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Lennert Preuth
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Company
STARTUP LANDSCHAFT
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External IT Consultant
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Marino Sabijan
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Company
LUXHEAL
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Founder
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blockchain, health tourism, healthcare, personalized health programs
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I
Andrey Maltsev
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Company
Raiffeisen Bank International AG
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Jun IT Consultant in Data Science
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Viktor Fabian
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LogMeIn
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Sr Product Manager
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Kai Flad
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ARNO GmbH
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Teamleader Digital Retail
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Norman Brede
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Alpaca.casa
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Founder
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Igor Zelenovic
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Saga
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Marketing Specialist
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Leonardo Cohen
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EDITEK Inc.
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Managing Director
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Sebastian Illing
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Alpaca.casa
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Founder
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Fabian Kussmann
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PD - Berater der öffentlichen Hand GmbH
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Werkstudent
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Michael Baba
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Gain Capital Uk Ltd
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Product Manager
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Michael Wiedemeyer
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Company
Neon Gold Innovations GmbH
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Social Media Content
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Digital Media Consultant in Hamburg. Owner of ShredOn Snowboarding Magazine.
| music / action sports / sneaker fan | bit.ly/SayWhatHH2
Sven Wiesner
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Neon Gold Innovations GmbH
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Strategy
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Manuel Gick
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Techflow.ai
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Self-Employed
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Sergej Felde
Country
Company
MEDIASAPIENS
Job title
CEO
Interests
About me
Anna Stadie
Country
Company
Neon Gold Innovations GmbH
Job title
Operations
Interests
About me
Maria Proaño
Country
Company
novomind AG
Job title
IT Application Manager
Interests
About me
Mark Bosshard
Country
Company
Student
Job title
Student
Interests
About me
Ole Meisterling
Country
Company
knowhere GmbH
Job title
Communications Manager
Interests
About me
Pieter Goderis
Country
Company
ING Group
Job title
Global CoE Lead Customer Dialogue Analytics
Interests
About me
Dmitry Strelkov
Country
Company
Boomware
Job title
Director
Interests
About me
Anil Ravindrakumar
Country
Company
Quandoo GmbH
Job title
Senior Mobile Marketing Manager
Interests
About me
Philipp Günther
Country
Company
Berlin Partner
Job title
Project Manager Innovation ICT
Interests
About me
Alexa Allhorn
Country
Company
ARNO GmbH
Job title
Designer
Interests
About me
Andreas Mielemeier
Country
Company
Arvato Systems S4M / Bertelsmann
Job title
Solution Engineer
Interests
About me
Elena Manolova
Country
Company
Quandoo GmbH
Job title
Performance Marketing Manager
Interests
About me
Veronika Braun
Country
Company
Delivery Hero
Job title
Senior Manager Customer Operations
Interests
About me
Zina Attia
Country
Company
Volkswagen Financial Services AG
Job title
Product Owner Mobile Apps
Interests
About me
Jeroen Das
Country
Company
ABN AMRO
Job title
Product Owner Chatbots
Interests
About me
Mirko Tschäni
Country
Company
Unblu inc
Job title
CTO
Interests
About me
Mathias Jacobs
Country
Company
Dealcollector GmbH
Job title
Founder
Interests
About me
Klemens Zleptnig
Country
Company
Toni.ai GmbH
Job title
CTO
Interests
About me
Redefining Fan Engagement
Thilo Stracke
Country
Company
BVG
Job title
Social Media Manager
Interests
About me
Jan Ruzicka
Country
Company
Ruzicka International
Job title
Consultant
Interests
Chatbots, messenger marketing
About me
Build: https://www.loyaltycardbot.com
And few more chatbots projects using custom made back-end, custom api, integrations and many more.
Connect with me on linkedin:
https://www.linkedin.com/in/jan-ruzicka-1096b482
Birgit Buchholz
Country
Company
Zalando SE - BTD
Job title
Teamlead Operative Buying & Procurement Solutions
Interests
About me
Marian Stumpf
Country
Company
Audi Interaction GmbH
Job title
Project Coordinator
Interests
About me
Jacopo Rocca
Country
Company
Hype
Job title
Head of digital customer care
Interests
About me
Anna-Theresa Heuer
Country
Company
Techniker Krankenkasse
Job title
Product Owner
Interests
About me
Forrest Frazier
Country
Company
Twyla
Job title
Sales Associate
Interests
About me
Ilka Kindsgrab
Country
Company
Dr. August Oetker Nahrungsmittel KG
Job title
Consumer Relations
Interests
About me
Jörg Feldmann
Country
Company
Kompaktwerk GmbH
Job title
Geschäftsführer
Interests
About me
provide digital concepts for sales&service
Anton Kazakov
Country
Company
BG
Job title
UXD
Interests
About me
Pascal Casadei
Country
Company
Wikifriend
Job title
CEO/CTO/Co-Founder
Interests
About me
Alexander Iveson
Country
Company
Cobble Studio
Job title
Director
Interests
About me
Bastian Pfaff
Country
Company
DE360
Job title
Digital Consultant
Interests
Branding, Chatbots, High-Ticket Breakthrough
About me
Using bots to pre-qualify and improve leads within digital marketing and sales funnel.
Leon Yeoh
Country
Company
Omni App Solutions
Job title
Tech Developer
Interests
About me
Leif Goeritz
Country
Company
Dr. Goeritz Consulting GmbH
Job title
Owner
Interests
About me
Johanna Kindt
Country
Company
Spixx.ai
Job title
Data Scientist
Interests
About me
Alan Far
Country
Company
The Restaurant Company
Job title
Chatbot Wizard
Interests
About me
SUNGHO PARK
Country
Company
重庆小雨点小额贷款有限公司
Job title
CAO
Interests
About me
Stefano Labriola
Country
Company
TIM
Job title
Head of Digital Market Interface & Caring
Interests
About me
Camille Demarez
Country
Company
Air france
Job title
Chatbot business owner
Interests
About me
Hanna Johannesson
Country
Company
CLX Communications
Job title
Product Director
Interests
About me
Othman Lahoui
Country
Company
Air France
Job title
Project Manager
Interests
AI NLP CHATBOTS MESSENGER SOCIALMEDIA
About me
Katarzyna Ostrowska
Country
Company
Gazeta Wyborcza
Job title
Social Media Manager
Interests
About me
Nicole Said
Country
Company
youwin.com
Job title
Head of Customer Service
Interests
About me
Bjorn Zethraeus
Country
Company
CLX Communications
Job title
VP Corporate Dev
Interests
About me
Loic Bareel
Country
Company
Hospitality Digital
Job title
Digital Product Owner
Interests
About me
Daniel Vella
Country
Company
Fortytwo
Job title
Head of Software Development
Interests
About me
Florian Naegele
Country
Company
Helvetia Insurance
Job title
Head of Chatbot
Interests
About me
Heike Heilmann
Country
Company
thyssenkrupp Steel Europe
Job title
smart steel pioneer
Interests
About me
Mark McDonough
Country
Company
MARK MCDONOUGH
Job title
DIGITAL PRODUCT MANAGER
Interests
About me
Daniel Fitzpatrick
Country
Company
Triplesense Reply
Job title
Manager
Interests
About me
Christian Neuhaus
Country
Company
WetterOnline GmbH
Job title
Assistant Apps
Interests
About me
Maria Chiara Palli
Country
Company
Luxoft
Job title
UX Expert
Interests
About me
Madlin Seidel
Country
Company
IBM
Job title
Watson Data & AI Sales Specialist
Interests
About me
Hendrik Stütz
Country
Company
Württembergische Versicherung AG
Job title
Business Analyst
Interests
About me
Neil Matheson
Country
Company
Botstar PTE Ltd
Job title
SVP Sales & Marketinh
Interests
About me
Rafal Cymerys
Country
Company
Upside
Job title
Managing Partner
Interests
About me
I run Upside, a software agency that specializes in voice user interfaces and virtual assistant platforms. My work includes helping brands build and implement strategy for including voice technologies in their omnichannel.
Angel Mario Castro Martinez
Country
Company
Deutsche Telekom AG
Job title
Senior SDE
Interests
ASR, NLU, TTS
About me
Katarzyna Kurzynska-Madej
Country
Company
Upside
Job title
Senior Software Lead
Interests
Voice technologies, AI, Conversational Design
About me
A software engineer currently working with voice technologies.
Adrian Brill
Country
Company
MetaDesign
Job title
Director Communications
Interests
About me
Andrijana Mijajlovic
Country
Company
wefox
Job title
Product Manager
Interests
About me
Lisa Krick
Country
Company
MetaDesign
Job title
Executive Director Brand Innovation
Interests
About me
Andrea Sinapi
Country
Company
TIM
Job title
Head of New Digital Services & Online Adv
Interests
About me
Anthony Meirlaen
Country
Company
Clarabridge
Job title
Developer
Interests
About me
Ela Elsholz
Country
Company
Individual
Job title
Freelancer
Interests
About me
Pavel Fremunt
Country
Company
Individual enterpreneur
Job title
Product Manager
Interests
About me
Filippos Petridis
Country
Company
MetaDesign
Job title
UX Strategy
Interests
About me
Angela Hu
Country
Company
N/A
Job title
Individual
Interests
About me
Petr Netusil
Country
Company
DHL
Job title
AI Product Manager
Interests
About me
Obaid Ahmed
Country
Company
Botmock
Job title
Founder
Interests
About me
Andriy Martyniv
Country
Company
jobpal
Job title
CTO
Interests
About me
Kolja Eigl
Country
Company
Silbury
Job title
Chief Technology Officer
Interests
About me
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