Manifest Destiny: Who Will Shape The Future Of Chatbots
Enterprises are investing hugely in bots, but are they improving the customer experience? Is the investment paying off? While using Bot to deliver a superior experience, organizations need to sustain a symbiotic relationship between their newly launched Bots and battle-hardened human agents.
To succeed in this new paradigm of service a new joint man-machine engagement strategy should be embraced.
Join Amit Ben, the CTO of nanorep and LogMeIn CES product line, as he goes revisits and challenges our assumptions on automated and AI driven services and paints the roadmap ahead.
After spending the last 10 years envisioning the AI-Driven service revolution and coding the core algorithms himself, Amit always considers AI tech as the step function required for the online services. Amit has been coding and envisioning tech for the past 20 years.
Alicja Switon
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GVC Group
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Evonik Industries AG
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iAdvize GmbH
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Meet me at Chatbot Summit and book a meeting here.: https://bit.ly/2uXCfiD
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AXA Switzerland
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PRIMEBIRD
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MessengerPeople GmbH
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Socrates AI
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SAP SE
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Recommender Labs Pvt Ltd
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Recommender Labs Pvt Ltd
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Saga
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I graduated from Boston University with engineering degree (biomedical). In the past, I worked for IBM and Fujitsu-Siemens. I started with engineering and sales positions and moved onto various management roles including regional positions. In the past couple of years I lead Saga's management and helped the company focus on new technologies and products. Chatbots and AI are prominent in that effort and he is proud to say Saga has great technology solutions in production.
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CRM Partners
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SAP SE
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Paddy Power Betfair
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OEBB-Business Competence Center
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- Innovative conception, materialization and heuristic testing of paradigms of voice interactions for digital assistants, voice enabled devices and robots.
- Iterative development of dialog flows: creation of storyboards and mockups; experimental design of qualitative and quantitative usability tests; synthetic representation in results of users' impressions, system capabilities, and data-driven analytics.
- Optimization of NLG/NLP/NLU/ASR/NLSG solutions for leveraging machine learning and big data in design.
- Creative scripting of intuitive, accessible and easy-to-use human-machine dialogs, voice personae and wireframes where functional, contextual and emotional parameters are implemented.
- Creation of conversational context awareness in the interactive behavior of the machine.
- Multi-modal integration in speech architectures of text, image, graphics, augmented reality and non-verbal interactive channels (proxemic and haptic elements).
- Creation of multilingual conversational architectures (English,
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Deloitte Consulting
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重庆小雨点小额贷款有限公司
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chatbotdialog.com
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Meet Chatbot Developers and other interesting contacts in Messenger Marketing
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University of York
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I love to hike, play guitar and learn new languages. When not doing that, I like to work on data science problems! NLP and chatbots are a natural fit for a polyglot (5 natural languages) with an MSc in Computing, and I want to be a part of the resulting HCI transformation!
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vk.com
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Sixt
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Software Engineer at Sixt. Developing Messenger Chatbot, Alexa and Google Assistant
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Deloitte
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Robocopy
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Early adapter of conversational design & technology. We helps bots and voice assistants of companies and brands world wide to communicate natural, understanding and convincing.
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AZAGroup SA
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Verisign
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Hays Professional Solutions GmbH
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Lekta AI
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PIDAS
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Sigma software
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Helvetia Insurance
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Groupon
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Groupon
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Groupon
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Groupon
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Yellowtail
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Mozilla
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Jimdo GmbH
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Saga
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Representing Saga, and our platform Weaver with chatbot solution as one of modules that we developed using AI, NLP, ML.
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Hugues de Mazancourt
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Yseop
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VP Innovation
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NLP, NLU
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VP Innovation at Yseop, with a strong background in software development and a long-term passion: Natural Language Processing. I have led the technical part of several NLP-oriented companies, managing entire product life-cycle and keeping strong connexion with research and innovation.
Kai-Peter Menck
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innogy SE
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Altangerel Chagnaa
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National University of Mongolia
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Associate Professor
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knowhere GmbH
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Ticketmaster
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Product Owner of Voice Experiences
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Noelia Marcos is currently a product owner of all the Voice Experiences at Ticketmaster, working on partner integrations including Google Assistant, Facebook Messenger, Alexa, Samsung Bixby, and Cortana. Her product management experience has focused on emerging technologies, launching products on web, mobile web, and apps; and marketing technologies, working with partners such as Salesforce, Button, Impact Radius, among others. She has also led multi-country projects across North America, Europe, Asia, and Latin America. She is a UCLA MBA graduate, with a Master in Telecom Business, and a bachelor’s in economics.
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innogy SE
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SAP SE
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PC Welt
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TeleWare Group
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e.kundenservice Netz GmbH
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Spezialist Chatbot
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KI performance GmbH
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Just AI
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Robert Bosch GmbH
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Just AI
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Volume AI
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Hannah is an Artificial Intelligence Consultant and advisor on the strategic business applications of artificial intelligence, big data analytics and data science. Hannah also has proven ability in enterprise change management, business innovation, project and product management relating to digital transformation initiatives. An Agile PM, PRINCE2 and CIPR Internal Communications Practitioner, Hannah has led on a range of projects across a variety of sectors at all stages of the project lifecycle. Hannah enjoys reading, consulting and blogging about all things tech as well as business innovation, employee engagement, organisational culture and project management.
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SmarKon GmbH
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Aller Media AS
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Arpeon Services LLC
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scoyo GmbH
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Silbury
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Chief Transformation Officer
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#bots #digitaltransformation #football
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Anna Graham
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White & Case LLP
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Library Assistant
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I work in a Research & Information Services team for a law firm. I am branching more into operations and projects and am investigating the use of chatbots for information services assistance and other library related tasks.
Gleb OBLOMSKIY
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Just AI
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Chief Product Owner
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Dhimahi
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Steve Haworth
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TeleWare Group
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Ronald Ashri
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GreenShoot Labs
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CTO
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Applied AI and Conversational Interfaces, AI for Good, Bias in AI
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Co-founder of GreenShoot Labs, PhD in AI (Agent modelling and multi-agent systems, Semantic Web)
Philippe Coste
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Accenture
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Accenture
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KRUK S.A.
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Sigma Software
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PM
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eFinance Reply
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eFinance Reply
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Kandoor.nl
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Red lorry yellow lorry
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Sen. account executive
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Organization
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VSE AG
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KRUK S.A.
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AXA
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youwin.com
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Elly Hurley
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Nudge Marketing
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Co-Founder & CMO
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Technology, business systems automation, human behaviour, travel & sport
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Tech lover, largely self taught with the travel bug. Really enjoy great conversations with either a coffee (latte with 1) or a beer or wine.
Helen Denney-Stone
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Nudge Marketing
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Co-Founder & CEO
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314 APPS POLSKA spolka z.o.o
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YouNick Mint Sp. z o.o.
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COO
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preseed & seed startup investment; technology partnership ; business partnership
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Talanx
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Best practice manager
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Marino Sabijan
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LUXHEAL
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Founder
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blockchain, health tourism, healthcare, personalized health programs
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Andrey Maltsev
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Raiffeisen Bank International AG
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Jun IT Consultant in Data Science
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LogMeIn
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LogMeIn
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ARNO GmbH
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LogMeIn
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Director Product Marketing
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Alpaca.casa
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PD - Berater der öffentlichen Hand GmbH
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Michael Wiedemeyer
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Neon Gold Innovations GmbH
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Social Media Content
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Digital Media Consultant in Hamburg. Owner of ShredOn Snowboarding Magazine.
| music / action sports / sneaker fan | bit.ly/SayWhatHH2
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SAP SE
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Data Driven Comms Lead
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Neon Gold Innovations GmbH
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Techflow.ai
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Neon Gold Innovations GmbH
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MEDIASAPIENS
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Grohe
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Global Head of Websites
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Danske Bank
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Student
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KRUK S.A.
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Pieter Goderis
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Company
ING Group
Job title
Global CoE Lead Customer Dialogue Analytics
Interests
About me
Maria Proaño
Country
Company
novomind AG
Job title
IT Application Manager
Interests
About me
Einat Karpenkop
Country
Company
B2Market
Job title
Founder
Interests
E-comm., UX, Marketing Automation and...Sea
About me
B2B Digital Marketing Specialist
Looking to explore latest chatbot's-marketing-methods to improve user experience > engagement > performance.
Benjamin Blom
Country
Company
1982
Job title
Project Manager
Interests
About me
Philipp Günther
Country
Company
Berlin Partner
Job title
Project Manager Innovation ICT
Interests
About me
Andrijana Mijajlovic
Country
Company
wefox
Job title
Product Manager
Interests
About me
Elena Manolova
Country
Company
Quandoo GmbH
Job title
Performance Marketing Manager
Interests
About me
Manan Sanghvi
Country
Company
CBRE GmbH
Job title
Consultant
Interests
About me
Zina Attia
Country
Company
Volkswagen Financial Services AG
Job title
Product Owner Mobile Apps
Interests
About me
Andreas Mielemeier
Country
Company
Arvato Systems S4M / Bertelsmann
Job title
Solution Engineer
Interests
About me
Veronika Braun
Country
Company
Delivery Hero
Job title
Senior Manager Customer Operations
Interests
About me
Jeroen Das
Country
Company
ABN AMRO
Job title
Product Owner Chatbots
Interests
About me
Mirko Tschäni
Country
Company
Unblu inc
Job title
CTO
Interests
About me
Mathias Jacobs
Country
Company
Dealcollector GmbH
Job title
Founder
Interests
About me
Florian Linke
Country
Company
FOM Cologne
Job title
Student
Interests
About me
Patrick Schreiber
Country
Company
RWTH Aachen
Job title
Student
Interests
About me
Javier González
Country
Company
Bitext
Job title
Computational Linguist
Interests
About me
Klemens Zleptnig
Country
Company
Toni.ai GmbH
Job title
CTO
Interests
About me
Redefining Fan Engagement
Marian Stumpf
Country
Company
Audi Interaction GmbH
Job title
Project Coordinator
Interests
About me
Jacopo Rocca
Country
Company
Hype
Job title
Head of digital customer care
Interests
About me
Birgit Buchholz
Country
Company
Zalando SE - BTD
Job title
Teamlead Operative Buying & Procurement Solutions
Interests
About me
Anton Kazakov
Country
Company
BG
Job title
UXD
Interests
About me
Jörg Feldmann
Country
Company
Kompaktwerk GmbH
Job title
Geschäftsführer
Interests
About me
provide digital concepts for sales&service
Alexander Iveson
Country
Company
Cobble Studio
Job title
Director
Interests
About me
Johanna Kindt
Country
Company
Spixx.ai
Job title
Data Scientist
Interests
About me
Daniel Schwedhelm
Country
Company
Inbenta
Job title
General Manager Germany
Interests
About me
Bastian Pfaff
Country
Company
DE360
Job title
Digital Consultant
Interests
Branding, Chatbots, High-Ticket Breakthrough
About me
Using bots to pre-qualify and improve leads within digital marketing and sales funnel.
Alen Sharafatdinov
Country
Company
Boomware
Job title
Director of Strategic Development
Interests
About me
Leon Yeoh
Country
Company
Omni App Solutions
Job title
Tech Developer
Interests
About me
Jimmy Le
Country
Company
Geomant
Job title
Product Owner
Interests
About me
SUNGHO PARK
Country
Company
重庆小雨点小额贷款有限公司
Job title
CAO
Interests
About me
Lennart Goschin
Country
Company
Deloitte Consulting GmbH
Job title
Senior Consultant
Interests
About me
Jan Ruzicka
Country
Company
Ruzicka International
Job title
Consultant
Interests
Chatbots, messenger marketing
About me
Build: https://www.loyaltycardbot.com
And few more chatbots projects using custom made back-end, custom api, integrations and many more.
Connect with me on linkedin:
https://www.linkedin.com/in/jan-ruzicka-1096b482
Adrian Ariese
Country
Company
Nerds & Company
Job title
Accountmanager
Interests
Conversational Interfaces
About me
Nerds & Company is a digital agency located in Twente
Camille Demarez
Country
Company
Air france
Job title
Chatbot business owner
Interests
About me
Katarzyna Ostrowska
Country
Company
Gazeta Wyborcza
Job title
Social Media Manager
Interests
About me
Othman Lahoui
Country
Company
Air France
Job title
Project Manager
Interests
AI NLP CHATBOTS MESSENGER SOCIALMEDIA
About me
Bjorn Zethraeus
Country
Company
CLX Communications
Job title
VP Corporate Dev
Interests
About me
Benoît Rébus
Country
Company
Xandrie / Qobuz
Job title
Head of Global Innovative Partnerships
Interests
About me
9+ years experience in business development and strategic partnerships in high growth environment.
Active member of the DEG (Digital Entertainment Group) and the CTA (Consumer Technology Association).
I spent time to read about economical, technical and society changes to understand better the disruptive innovations of tomorrow.
Loic Bareel
Country
Company
Hospitality Digital
Job title
Digital Product Owner
Interests
About me
Heike Heilmann
Country
Company
thyssenkrupp Steel Europe
Job title
smart steel pioneer
Interests
About me
Maria Chiara Palli
Country
Company
Luxoft
Job title
UX Expert
Interests
About me
Hendrik Stütz
Country
Company
Württembergische Versicherung AG
Job title
Business Analyst
Interests
About me
Neil Matheson
Country
Company
Botstar PTE Ltd
Job title
SVP Sales & Marketinh
Interests
About me
Rafal Cymerys
Country
Company
Upside
Job title
Managing Partner
Interests
About me
I run Upside, a software agency that specializes in voice user interfaces and virtual assistant platforms. My work includes helping brands build and implement strategy for including voice technologies in their omnichannel.
Adrian Brill
Country
Company
MetaDesign
Job title
Director Communications
Interests
About me
Lisa Krick
Country
Company
MetaDesign
Job title
Executive Director Brand Innovation
Interests
About me
Andrea Sinapi
Country
Company
TIM
Job title
Head of New Digital Services & Online Adv
Interests
About me
Kolja Eigl
Country
Company
Silbury
Job title
Chief Technology Officer
Interests
About me
Anthony Meirlaen
Country
Company
Clarabridge
Job title
Developer
Interests
About me
Pavel Fremunt
Country
Company
Individual enterpreneur
Job title
Product Manager
Interests
About me
Ela Elsholz
Country
Company
Individual
Job title
Freelancer
Interests
About me
Filippos Petridis
Country
Company
MetaDesign
Job title
UX Strategy
Interests
About me
Angela Hu
Country
Company
N/A
Job title
Individual
Interests
About me
Don Ludwig
Country
Company
German Autolabs
Job title
UI/UX-Designer
Interests
About me
Birthe Juist
Country
Company
Freie Universität Berlin
Job title
Student
Interests
About me
Petr Netusil
Country
Company
DHL
Job title
AI Product Manager
Interests
About me
Tyler Marangi
Country
Company
Market Logic Software AG
Job title
Data Science
Interests
About me
Holger Raffert
Country
Company
Techniker Krankenkasse
Job title
Product Owner
Interests
About me
Malcolm Starr
Country
Company
Twice Reply Germany
Job title
Senior Manager
Interests
About me
Vicki Markensten
Country
Company
Danske Bank
Job title
Project Manager
Interests
Best principles and leranings within banking: From pilot to scaling
About me
Background:Strategy Execution, Digitalisation CoE in a larg bank in the nordics. My team is an internal consultancy unit with a crossfunctional focus. Large experience within Robotics and Business Process Management CoE. Within chatbots my expereince are in the strategic area, hence Im searching for practical learnings - do's and dont's from pilot to scale.
Andriy Martyniv
Country
Company
jobpal
Job title
CTO
Interests
About me
Eva Lamprou
Country
Company
Jimdo GmbH
Job title
Team Lead Support
Interests
About me
Alexander König
Country
Company
CHECK24 Ventures GmbH
Job title
Investment Manager
Interests
About me
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